Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: May 1, 2025

Trimbakraj Cab Services ("we", "our", or "us") operates from Nashik, Maharashtra, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or book our services.

1. Information We Collect

We collect information you voluntarily provide when booking a cab or contacting us:

  • Full name and contact number
  • Email address (optional)
  • Pickup and drop locations
  • Travel date and time
  • Service type requested
  • WhatsApp messages for booking confirmation

2. How We Use Your Information

We use the collected information to:

  • Confirm and manage your cab booking
  • Send booking confirmation and trip updates via call/WhatsApp
  • Improve our services and customer experience
  • Respond to your queries and complaints
  • Send promotional offers (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share basic contact information with our drivers solely for trip coordination purposes. We do not share your data with advertisers or data brokers.

4. WhatsApp Communication

When you book via WhatsApp, your messages are subject to WhatsApp's own privacy policy. We use your WhatsApp number only for trip-related communication. We do not share your WhatsApp number with any external parties.

5. Cookies & Analytics

Our website may use cookies to improve browsing experience. We may also use Google Analytics to understand website traffic. This data is aggregated and does not identify individuals. You can disable cookies in your browser settings.

6. Google Maps

We embed Google Maps on our website for location purposes. Google Maps is subject to Google's own Privacy Policy available at policies.google.com/privacy.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your booking information for a period of 2 years for service quality and dispute resolution purposes, after which it is deleted securely.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to have it removed.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of promotional communications

To exercise these rights, contact us at trimbakrajcabservices@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions about this Privacy Policy, please contact:

Trimbakraj Cab Services
Raut Vasti, Agra - Mumbai Hwy, near Nishant Garden, Shivar, Adgaon, Nashik, Maharashtra 422003
Phone: +91 93093 11022
Email: trimbakrajcabservices@gmail.com